Vital Take note: See: This bike is offered for off-road or keep track of use only.  It can be pace and energy restricted to adjust to federal, point out and local  rules.

For 30 days once the shipping date we can replace any part that's considered defective from producing. 

  We want to be sure to are satisfied and have a worthwhile Total expertise following paying for our solutions.  That getting said, We now have some particulars about our Delivery and Return policies under.

We may elect to not take or authorize return of items that aren't within their unopened, initial packaging, or happen to be altered or modified with third-social gathering or aftermarket pieces or components. 

We accept returns inside of 30 days of authentic ship date provided that the merchandise is in the original sealed solution box, unopened, and undamaged. 

Bikes are substantial and highly-priced to ship, and once you ride it it is utilized, and we don't give any returns on the bicycle Except if it really is dead on arrival. We're not a rental retail outlet, and hugely advise doing your research right before completing your purchase with us.

Be sure to will not bypass this restriction or modify it to go more quickly.. The customer can take complete obligation of the correct use of the product which may or may not conform to all relevant regulations during the region  it truly is ridden.

Once the solution has been returned to us and is ascertained to generally be full (including the “initial sealed” product box, With all the unit in its initial packing products) and undamaged.

I agree to the terms and conditions and assume responsibility for: Making sure the age in the rider is at the least 16 a long time previous.

We realize that often a product may not be what you envisioned being, and in that in contrast to event we invite you to definitely overview the following conditions relevant to returning a product. 

Also this bicycle is offered with the 38ah battery up grade.  The upgraded battery provides you with several extra miles of array and employs the Samsung 35E mobile as an alternative to the regular Panasonic PF cell. 

Your Surron will probably be delivered as freight from our Southern California warehouse so it's not your common small packet shipping and delivery truck that should take care of it. If the transport deal with you made use of is really a residential one particular then the supply day that is shown within the tracking program is likely not the day that here they are going to provide it to.

Mainly because we use Freight LTL, in some cases not all destinations are deliverable.  We're going to Enable you are aware of and request an alternative address in the event that we won't provide to where you reside.  

Sur-Rons are a little bit large and hefty for shipping and delivery, so we send out all our bikes utilizing a Freight LTL services.  All shipments would require a shipping and delivery appt. so make sure you double check you bundled the appropriate e-mail and telephone number so our Freight provider can arrange your shipping!

If a bike provides a small beauty problem (like a scratch, or chip around the paint), We are going to make an effort to come to an affordable discount but this isn't grounds for warranty substitution or to get a return. 

The Surron is created for serious off road riding and We have now carried out exams with a lot of drops that ensure the suspension method within the Sur Ron is rock stable.

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The moment you receive a shipping notification, it is simply too late to cancel the order and you have to ask for a return.